Customer Service Liaison Specialist
6 days ago
The Customer Service Liaison Specialist will play a crucial role in providing coordinating support between vendors and customers. This involves preparing Sales Quotations using CRM, as well as providing the necessary administrative support and assistance in local project sales, wholesale sales, and export sales.
- Provide coordinating support between vendors and customers.
- Prepare Sales Quotations using CRM.
- Provide administrative support and assistance in local project sales, wholesale sales, and export sales.
- Handle complete order processing from receipt of customer's order confirmation to issuing orders to vendors and ensuring timely delivery to customers.
- Monitor customer accounts and receivables.
- Diploma in Business Administration/Management.
- Minimum 3 years' relevant experience.
- Experience in freight forwarding.
- Proficient in all Microsoft Office applications.
- Able to work in a dynamic and fast-paced environment.
- Meticulous, able to multi-task & work independently.
- Possess excellent interpersonal, communication & organizational skills.
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