Butler Assistant

2 weeks ago


Singapore Marina Bay Sands Full time

Job Summary

The Butler Assistant will be responsible for providing exceptional service to guests and internal customers. This role will involve performing daily operations, maintaining a clean and organized workspace, and collaborating with team members to ensure a seamless guest experience.

Key Responsibilities

  • Accomplish day-to-day operations, including collecting and deploying amenities, maintaining cleanliness, and receiving stock.
  • Prepare butler trolleys, napkins, and utensils to enhance operational efficiency.
  • Assist with clearing and returning old fruits, floral arrangements, and IRD amenities.
  • Stay up-to-date on local and online F&B offerings and perform outside food/purchase requests.
  • Adapt to changes and ensure adherence to organizational operating procedures and service standards.
  • Collaborate closely with internal teams and departments to ensure seamless guest experience.
  • Perform other non-guest-facing ad-hoc tasks assigned by Butler Supervisor, Assistant Manager, and Manager.

Requirements

  • Mature, meticulous, resourceful, organized, and able to work independently.
  • A team player with a "Can Do" attitude and mindset.
  • Good guest relation and problem-solving skills.
  • Good planning and execution skills.

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