Butler Assistant
2 weeks ago
Job Summary
The Butler Assistant will be responsible for providing exceptional service to guests and internal customers. This role will involve performing daily operations, maintaining a clean and organized workspace, and collaborating with team members to ensure a seamless guest experience.
Key Responsibilities
- Accomplish day-to-day operations, including collecting and deploying amenities, maintaining cleanliness, and receiving stock.
- Prepare butler trolleys, napkins, and utensils to enhance operational efficiency.
- Assist with clearing and returning old fruits, floral arrangements, and IRD amenities.
- Stay up-to-date on local and online F&B offerings and perform outside food/purchase requests.
- Adapt to changes and ensure adherence to organizational operating procedures and service standards.
- Collaborate closely with internal teams and departments to ensure seamless guest experience.
- Perform other non-guest-facing ad-hoc tasks assigned by Butler Supervisor, Assistant Manager, and Manager.
Requirements
- Mature, meticulous, resourceful, organized, and able to work independently.
- A team player with a "Can Do" attitude and mindset.
- Good guest relation and problem-solving skills.
- Good planning and execution skills.
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