Club Ambassador

2 weeks ago


Singapore beBeeAmbassador Full time $50,000 - $80,000
About the Role

The Club Ambassador is a dynamic and engaging role that requires a unique blend of friendliness, professionalism, and efficiency. As the first point of contact for members and guests, you will be responsible for greeting and welcoming individuals, addressing their queries, and providing information to ensure a positive and memorable experience.

This role involves a range of responsibilities, including customer service, record keeping, communication, problem solving, and administrative duties. You will work closely with other staff members to ensure seamless interactions and exceptional customer satisfaction.

Key Responsibilities
  • Greeting and Welcoming: Warmly greet and welcome members and guests upon arrival or during phone interactions.
  • Customer Service: Answer inquiries in a knowledgeable and courteous manner, provide accurate information about Club facilities and services, and assist with special requests.
  • Record Keeping: Maintain and update member records and ensure accuracy.
  • Communication: Communicate effectively with members, guests, and other staff members.
  • Problem Solving: Address and resolve member and guest concerns promptly and professionally.
Requirements
  • Maintain confidentiality and handle sensitive information discreetly.
  • Work independently and as part of a team to achieve common goals.
  • Prioritize tasks and manage time effectively to meet deadlines.
  • Demonstrate a strong attention to detail and organizational skills.
Benefits
  • A 5-day work week in a convenient town area location.
  • A 13-month AWS bonus to reward dedication.
  • A performance bonus for outstanding contributions.
  • An Ang Pow bonus.
  • A retention bonus to celebrate long-term commitment.
  • A meal allowance and split shift allowance as added incentives.
  • Career advancement opportunities to grow within the company.
  • Comprehensive insurance and medical benefits for well-being.
  • An employee referral fee benefit to reward bringing great talent to the team.

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