
Digital Experience Leader
3 days ago
We are seeking a highly skilled and experienced Senior UX Designer to lead our design team in delivering innovative and user-centred solutions.
As a key member of our team, you will be responsible for designing and implementing seamless user experiences across our digital products.
Key Responsibilities:
- Develop and implement comprehensive UX strategies that align with business goals and objectives.
- Lead the design process from research and ideation to prototyping and testing, ensuring usability, accessibility, and design excellence standards are met.
- Collaborate cross-functionally with product managers, engineers, and stakeholders to ensure seamless communication and coordination.
- Champion user research as a core input to product strategy, embedding research into the design and development process.
- Own the development and governance of design systems and guidelines to ensure consistency, scalability, and quality across our digital products.
- Serve as a key design advocate and liaison with executive leadership, partners, and stakeholders to ensure alignment on design objectives and priorities.
Requirements:
- 5+ years of experience in UX/UI design, with experience in a leadership or management role preferred.
- Proven track record in designing and delivering digital products in complex, multi-stakeholder environments.
- Expertise in user research and skilled at translating user insights into strategic product decisions.
- Strong people management skills, including team development, performance management, and mentorship.
- Excellent communication and stakeholder management skills.
Nice-to-Have:
- Experience in healthcare or insurance industry.
- Background in service design or multi-channel experience design.
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