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Senior IT Project Coordinator

1 week ago

Singapore NETPOLEON SOLUTIONS PTE LTD Full time

SUCCESSFUL CANDIDATES WILL BE RESPONSIBLE FOR PROVIDING HIGH-QUALITY SUPPORT TO ALL OPEN PROJECTS OF THE TECHNICAL TEAM AND ENSURING CLIENTS RECEIVE THE BEST SUPPORT THEY NEED.

WE ARE LOOKING FOR A SENIOR IT PROJECT COORDINATOR TO JOIN OUR TEAM IN SINGAPORE.

The ideal candidate should have a strong analytical mind and excellent project management skills, as well as knowledge in IT/cybersecurity.

Responsibilities include resolving escalated customer complaints without supervisor intervention, organising and controlling project elements, and providing reports to the Technical Director on project status.


Key Responsibilities:
  1. Responsible for providing high-quality support to all open projects of the Technical Team.
  2. Ensuring clients receive the best support they need.
  3. Resolving escalated customer complaints without supervisor intervention.

Requirements:
  • Motivated and willing to learn new technologies.
  • Able to work under pressure and be resourceful.
  • Action and customer-oriented.
  • Excellent time management skills.