Service Operations Manager

2 weeks ago


Singapore EC MANPOWER PTE. LTD. Full time
Job Overview

We are seeking a skilled Service Operations Manager to lead and supervise our service crew. This role is perfect for individuals who enjoy working in a fast-paced environment, providing excellent customer service, and motivating a team.

About the Role

This is a full-time position responsible for ensuring smooth daily operations, training new team members, and fostering a supportive work environment. The successful candidate will have previous experience in a service role and strong interpersonal and communication skills.

Main Responsibilities
  • Lead and supervise the service crew to ensure efficient daily operations.
  • Provide exceptional customer service and resolve guest concerns promptly.
  • Train and mentor new team members to develop their skills and confidence.
  • Ensure compliance with safety, hygiene, and quality standards.
  • Collaborate with the management team to improve service efficiency and identify areas for improvement.

Requirements and Qualifications

To succeed in this role, you will need:
  • Previous experience in a service role, preferably in a leadership capacity.
  • Strong interpersonal and communication skills.
  • A positive attitude and ability to motivate a team.
  • Ability to multitask and work in a fast-paced environment.
  • Flexibility to work shifts, weekends, and holidays.

Benefits and Perks

We offer a competitive salary of $4500 SGD per month, commensurate with experience. Additionally, you will have access to ongoing training and development opportunities to help you grow in your career.

About Us

EC MANPOWER PTE. LTD. is a dynamic and innovative company dedicated to providing exceptional services to our clients. We value teamwork, innovation, and continuous improvement. If you are a motivated and results-driven individual looking for a challenging opportunity, please apply today.
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