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Part Time Clinic Receptionist
2 months ago
About the Role
Benchmark Physio Pte. Ltd. is seeking a highly organized and customer-focused Receptionist to join our team at our physiotherapy clinic. As a Receptionist, you will be the first point of contact for our patients and will play a vital role in ensuring a smooth and efficient experience for them.
Key Responsibilities
- Front Desk Duties
- Answer phone calls and respond to patient inquiries in a timely and professional manner
- Schedule patient appointments and send reminders to ensure timely attendance
- Assist patients with registration and other administrative tasks
- Clinic Maintenance
- Ensure the clinic is clean and tidy at all times, including vacuuming and wiping down high-touch surfaces
- Inventory Management
- Control and manage clinic supplies, including stocktaking and ordering
- General Administration
- Perform general administrative tasks as required, including data entry and filing
Requirements
- Minimum GCE N/O Levels and above
- Prior customer service experience in the healthcare industry is an advantage
- Computer literacy is essential, with experience in clinic content management systems a bonus
- Fluent in conversational English and Mandarin
