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Fashion Retail Customer Service Specialist

3 weeks ago

Singapore beBeeCustomerService Full time $3,000 - $4,500

Job Title: Fashion Retail Customer Service Specialist

Job Description:

The ideal candidate will possess a strong passion for delivering exceptional customer experiences in a fast-paced retail environment. They must have excellent communication skills to provide top-notch service, work effectively in a team, and be able to adapt to changing circumstances.

  • Securing secondary education or equivalent is required as it provides a solid foundation for succeeding in this role.
  • Candidates should be able to greet and assist customers with enthusiasm, providing product information and making recommendations that meet their needs.
  • Processing sales transactions accurately and efficiently is crucial, as well as maintaining store cleanliness and organizing product displays and storage areas.
  • Collaborating with colleagues to achieve sales targets and improve customer satisfaction is essential for the success of our retail business.
Key Responsibilities:
  • Provide exceptional customer service ensuring every interaction is positive and memorable.
  • Process sales transactions accurately and efficiently handling cash credit card payments and mobile payments with ease.
  • Maintain a clean and organized store environment adhering to health and safety standards.
  • Work collaboratively with the team to drive sales growth and enhance customer experience.
Requirements:
  • Secondary education or equivalent is a minimum requirement laying the groundwork for success in this role.
  • Excellent communication and interpersonal skills are vital for building strong relationships with customers and colleagues alike.
  • Able to work flexible hours including weekends and public holidays as needed.
  • Basic computer literacy is necessary for operating point-of-sale systems and managing inventory.