
Healthcare Support Professional
2 weeks ago
Healthcare Support Professionals play a vital role in ensuring exceptional client satisfaction in a healthcare setting.
Job Summary:
This is a unique opportunity for you to make a difference in the lives of our clients. As a Healthcare Support Specialist, you will be responsible for managing client admissions, performing reception duties, and handling enquiries efficiently.
- Manage client admissions by providing clear briefings to next-of-kin on charges and subsidies.
- Perform reception duties such as client registration and attendance tracking with precision.
- Handle phone and walk-in enquiries effectively, and coordinate meetings when necessary.
- Collect and record payments, maintaining accurate documentation of outstanding balances.
- Maintain and update client profiles, ensuring the accuracy of demographic and subsidy details in our system.
- Monitor and track administrative consumables, ensuring timely replenishment.
- Support transport scheduling and liaise with clients or caregivers on arrangements.
- Assist Centre Supervisor/Manager with any other operational or administrative tasks as assigned.
Requirements:
- Minimum GCE 'O' Level or equivalent; relevant experience in community/healthcare settings is highly valued.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office and comfortable with system data entry.
- Able to work independently and handle multiple tasks efficiently.
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