Daily Operations Manager

2 days ago


Singapore beBeeService Full time $3,000
Job Overview

We are seeking a skilled Service Operations Coordinator to join our team.

  • The ideal candidate will have 3 – 5 years of experience in coordinating daily service operations and managing customer satisfaction.
  • Heavy equipment knowledge is an advantage, with experience in reach stackers, crawler cranes, excavators, trucks, and forklifts.
  • The successful candidate will possess strong analytical skills to deliver high service standards by prioritizing service requests and managing resources effectively.

Key Responsibilities:

  • Work closely with the business team and internal teams to ensure timely delivery of equipment.
  • Coordinate workflows and information to guarantee on-time heavy equipment and delivery details reach customers.
  • Oversee daily service operations, resolve on-site issues, and maintain exceptional service quality and customer satisfaction.
  • Liaise with existing customers and handle their enquiries and feedback efficiently.
  • Collaborate with engineers and mechanics to follow up on service calls and job deliveries.
  • Ensure smooth internal operations and movements on a daily basis.

Requirements:

  • Strong understanding of business objectives in service operations.
  • Excellent communication and problem-solving skills to manage complex situations.
  • Ability to build strong relationships with management, the team, and customers.


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