Hotel Operations Manager
2 weeks ago
We are seeking a skilled and experienced Hotel Duty Manager to join our team at RK RECRUITMENT PTE. LTD.
About the RoleThis is a challenging and rewarding opportunity to oversee the day-to-day operations of our hotel's Front Office, ensuring exceptional guest service and maintaining high standards of quality.
The successful candidate will have strong leadership and communication skills, with the ability to motivate and direct a team of staff members.
Key Responsibilities- Supervise and Direct Staff
- Direct, monitor, and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
- Supervise sections in Front Office, such as reception, cashier, telephone, reservation, and baggage services
- Security and Guest Service
- Perform duties pertaining to security, such as directing guests reporting incidents or thefts to the Security department for assistance
- Handle matters concerning guest's undesirable conduct in rooms/public areas or undesirable persons loitering around in co-ordination with the security department
- Ensure that guests are attended to with promptness, courtesy, and efficiency and that guest complaints are handled with tact and diplomacy
- Inventory Management
- Maintain room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
To be successful in this role, you should have:
- A strong background in hotel management or a related field
- Proven leadership and supervisory experience in a similar environment
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
We offer a competitive salary of SGD $4,500 - $6,000 per month, depending on experience, plus additional benefits including:
- Health insurance
- Annual leave and public holidays
- Professional development opportunities
Please submit your updated resume by using the APPLY NOW BUTTON
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