Sales and Customer Experience Specialist

1 week ago


Singapore beBeeCustomerService Full time $4,000 - $6,000

Job Title: Customer Service and Sales Coordinator

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This role is responsible for managing customer inquiries, supporting sales teams with quotations and orders, coordinating with internal departments for smooth delivery, and assisting in sales/marketing activities.

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  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Support the sales team with lead generation, appointment scheduling, pipeline management, and preparation of quotations, proposals, and presentations.
  • Assist with sales and marketing initiatives, including trade shows, promotional events, and product launches.
  • Provide customers and sales staff with timely delivery schedules and consignment updates.
  • Resolve customer issues efficiently, escalating complex matters to the relevant departments when required.
  • Maintain accurate records of sales activities, customer interactions, and transactions in CRM systems.
  • Build and maintain strong relationships with vendors and suppliers.
  • Coordinate with internal departments (e.g., logistics, finance, and system support) to ensure smooth order processing and on-time delivery.
  • Collaborate with the Technical team to provide accurate product information to customers.
">Required Skills and Qualifications:">
  • Diploma in Business or IT field.
  • At least 1-2 years of relevant experience.
">Why This Role?">

This role offers a unique opportunity to develop your skills in customer service and sales coordination. You will have the chance to work with a dynamic team, build strong relationships with customers and vendors, and contribute to the growth of our organization.



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