Wine Director

Job Summary

We are seeking an experienced Wine Operations leader to join our team. As Head of Wine Operations, you will be responsible for leading the wine department and ensuring that our members have an exceptional wine experience.

Key Responsibilities

• Wine Service and Member Engagement: Work closely with the sommelier team to ensure a consistently high standard of wine service. Implement quality control measures to uphold wine service excellence across all F&B outlets.
• Lead member engagement initiatives: Develop and execute wine masterclasses, exclusive tastings, wine-pairing dinners, and vineyard trips – working closely with events- and kitchen- teams. Provide expert wine recommendations to members and guests, enhancing their dining and club experience.
• Curate wine offerings: Collaborate with the membership team to curate wine offerings that appeal to different member segments. Develop initiatives to foster wine education and engagement, enhancing the overall club experience.
• Wine ambassador: Act as the wine ambassador for the club, engaging with members and enhancing their wine journey through expert guidance and personalized recommendations.

• Strategic Wine Programme Leadership: Develop and execute a comprehensive wine strategy aligned with the club's vision and member expectations. Work closely with the buying team to curate and manage an exceptional wine list, ensuring a balance between classic and emerging regions and producers, alignment with business needs and financial objectives.
• Foster relationships: Foster relationships with top wineries, distributors, and industry professionals to secure exclusive allocations and unique opportunities.

• Inventory Management: Work closely with the Inventory Manager to manage the club's wine inventory, ensuring accurate stock control, optimal stock levels and cellar organizations, efficient storage, and accurate tracking to minimize losses.
• Compliance and Operations: Oversee supplier agreements, logistics, and storage compliance, ensuring efficient operations and adherence to procurement best practices. Ensure compliance with all local regulations regarding alcohol service and procurement.

• Team Leadership & Development: Lead and mentor the Inventory Manager and Head Sommelier, ensuring seamless coordination between stock management and service. Provide training and development opportunities for the sommelier and cellar teams, enhancing their expertise in stock management, wine service, and sales.
• Culture and Performance: Foster a culture of excellence, teamwork, and continuous learning, ensuring the team delivers a world-class wine experience. Set KPIs and performance goals for the cellar and sommelier teams, ensuring accountability and excellence in execution.

Required Skills and Qualifications

• Extensive knowledge of wine, including wine production, wine styles, and wine regions.
• Experience in managing wine inventories, including ordering, receiving, and storing wine.
• Ability to develop and execute a comprehensive wine strategy aligned with business objectives.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Knowledge of wine service standards and procedures.

Benefits

• A competitive salary and benefits package.
• The opportunity to work with a premium wine portfolio and contribute to the growth and success of the company.
• Ongoing training and development opportunities to enhance your wine knowledge and skills.

About Us

We are a dynamic and forward-thinking organization dedicated to providing an exceptional wine experience to our members. We offer a collaborative and supportive work environment, with opportunities for professional growth and development.