Furniture Sales Representative
6 days ago
Furniture Sales Representative at NOVA FURNISHING CENTRE PTE. LTD.
About the Role:
We are seeking a skilled Furniture Sales Representative to join our team at NOVA FURNISHING CENTRE PTE. LTD. This role involves assisting customers in selecting the right furniture for their needs, educating them on product features, and providing exceptional customer service throughout the sales process.
Main Responsibilities:
- Customer Interaction: Engage with customers in a friendly and professional manner, assessing their needs and recommending suitable furniture products based on their preferences, style, and budget.
- Product Knowledge: Maintain extensive knowledge of furniture products, including materials, features, benefits, and care instructions, to effectively present and explain options to customers.
- Sales Presentations: Deliver compelling sales presentations showcasing product features and benefits, creating engaging content tailored to individual customer needs.
- Achieving Sales Targets: Meet or exceed sales quotas and targets, ensuring consistent sales performance by maximizing sales opportunities through upselling complementary products.
- Customer Service: Ensure a positive customer experience by answering questions, resolving concerns, and providing information on delivery, warranties, and return policies.
- Follow-Up: Follow up with customers after the sale to ensure satisfaction and encourage repeat business, building lasting relationships to generate referrals and repeat sales.
- Order Processing: Assist customers in placing orders, processing transactions, and tracking delivery schedules, ensuring timely and accurate order fulfillment.
- Store Maintenance: Help maintain a visually appealing and organized showroom, ensuring furniture displays are well-arranged and product information is clearly displayed.
- Market Trends: Stay informed about industry trends, new product launches, and competitors to maintain a competitive edge in the marketplace.
- Experience: Previous experience in furniture sales, retail sales, or a related field is preferred but not required; experience in interior design or home furnishings is advantageous.
- Skills: Strong communication, negotiation, and interpersonal skills, with the ability to build rapport with customers and close sales.
- Technical Skills: Comfortable with point-of-sale (POS) systems, order management software, and general computer proficiency.
- Attributes: Positive attitude, goal-driven, and a passion for home furnishings and design, with the ability to thrive in a fast-paced, customer-focused environment.
- Physical Requirements: Ability to stand for long periods and assist customers in lifting or arranging furniture when necessary.
- Competitive base salary: SGD 40,000 - SGD 60,000 per annum, plus commission structure based on sales performance.
- Employee discounts on furniture products.
- Paid time off (PTO) and holidays.
- Ongoing training and development opportunities.
We are a leading provider of high-quality furniture and home furnishings. Our company values customer satisfaction, teamwork, and innovation.
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