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Senior Digital Workplace Specialist

3 weeks ago

Singapore beBeeDigital Full time $90,000 - $120,000
Job Title: Senior Digital Workplace Specialist

We are seeking a skilled and experienced professional to oversee and manage our end-user computing systems, with a focus on Microsoft Endpoint Manager, Okta, Google Workspace, and Zoom. This is an exciting opportunity for a technical expert to join our team and play a key role in ensuring operational excellence, user support, and compliance across all digital workplace platforms.


Key Responsibilities:
  • Microsoft Endpoint Manager
    • Plan and execute deployment of end-user devices (desktops, laptops, tablets, mobile devices)
    • Configure and maintain device images ensuring compliance with security and performance standards
  • Device Security & Compliance
    • Implement and enforce security policies on devices
    • Ensure threat protection and regulatory compliance
  • Endpoint Management
    • Manage tools for device inventory, remote monitoring, and troubleshooting
    • Resolve hardware and software issues on end-user devices
  • Software Management
    • Deploy and update operating systems, applications, and software licenses
    • Manage software compliance and licensing
  • User Support & Training
    • Provide technical support for end-user device issues
    • Deliver training and documentation for device management best practices
  • Asset Management
    • Maintain accurate device inventory including specs, warranties, and locations
    • Monitor device lifecycle and recommend upgrades/replacements
  • Performance Optimization
    • Optimize device performance through monitoring and tuning strategies
  • Okta
    • Implement authentication flows including adaptive MFA, RBAC, and authorization logic
    • Configure factor enrollments, sign-on policies, and application access policies
  • Google Workspace
    • Manage user accounts, permissions, and groups in Google Workspace
    • Configure apps like Gmail, Drive, Calendar to align with organizational needs
  • Zoom
    • Configure and manage Zoom accounts, user roles, and global settings
    • Implement security for meetings/webinars (encryption, authentication, access control)
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • 5-10 years of experience in Identity and Access Management, End-user Device Management, Technical Support
  • Proficiency in Windows, macOS, iOS, and Android device management, PowerShell scripting, and API-based automation
  • Strong knowledge in Endpoint security practices, Compliance standards (CIS, regulatory)
  • Familiarity with Microsoft Endpoint Manager, Okta, Active Directory, Google Workspace, Microsoft 365, Zoom
Benefits:
  • Excellent troubleshooting, problem-solving, communication, and interpersonal skills