Excellent Opportunity to Deliver Exceptional Customer Service

3 days ago

Singapore beBeeCustomerService Full time $2,300

Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

Your primary responsibility will be to provide exceptional customer service via inbound calls, resolving queries and concerns in a timely and professional manner.

You will work closely with colleagues to ensure seamless communication and effective problem-solving.

This is an excellent opportunity to develop your skills and experience in a dynamic and fast-paced environment.

Key Responsibilities:
  • Provide exceptional customer service via inbound calls, responding to queries and resolving concerns in a timely and professional manner.
  • Work collaboratively with colleagues to ensure seamless communication and effective problem-solving.
  • Identify and escalate complex issues to senior team members for resolution.
Requirements:
  • Candidate must have minimum GCE 'O' Level or equivalent.
  • Candidate must possess strong English language skills, both written and verbal.
  • Candidate must have basic computer skills and typing proficiency.
  • Candidate should have 1-2 years of experience in a call centre or customer-facing role.
Preferred Qualifications:
  • Bachelor's degree in Business Administration or related field.
  • Experience working in a similar industry or function.
  • Familiarity with MS Word and other Microsoft Office applications.
Benefits:
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Opportunity to work in a dynamic and supportive team environment.
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your resume and a cover letter outlining your qualifications and experience.

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