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Bar Operations Manager

2 months ago

Singapore VIOLET OON INC. PTE. LTD. Full time
Job Title: Bar Manager

Violet Oon Inc. Pte. Ltd. is seeking a skilled Bar Manager to lead our bar operations and deliver exceptional guest experiences.

Key Responsibilities:
  • Guest Experience: Oversee the entire bar operation to ensure a seamless and memorable guest experience from arrival to departure.
  • Regulatory Compliance: Ensure strict adherence to safety, sanitation codes, and regulatory rules set by government agencies.
  • Sales Strategy: Develop and implement sales strategies to meet and exceed beverage sales targets, including effective upselling techniques.
  • Inventory Management: Manage inventory levels, minimize wastage, conduct regular inventory checks, and oversee stock ordering and storage.
  • Team Leadership: Lead, train, and motivate bar staff to deliver high-quality service, maintain cleanliness, and uphold service standards.
  • Financial Management: Monitor bar expenses, contribute to budget planning, and optimize profitability while maintaining quality.
  • Customer Service: Interact with guests, handle customer inquiries or complaints, and ensure prompt resolution to enhance guest satisfaction.
  • Event Coordination: Collaborate with the manager on event/function beverage requirements, coordinating with staff to ensure successful execution.
  • Equipment Maintenance: Ensure all bar equipment is in optimal working condition, conduct regular maintenance checks, and address any issues promptly.
  • Reporting: Prepare regular reports on sales performance, inventory levels, and operational efficiency for management review.
  • Continuous Improvement: Identify opportunities for process improvements, implement best practices, and contribute to overall operational excellence.
Requirements:
  • Bachelor's degree or equivalent in Food & Beverage Management or related field.
  • Minimum of 5 years of progressive experience in bar management, preferably in a high-volume establishment.
  • Strong knowledge of spirits, wine, and beverage trends, with a focus on quality and innovation.
  • Excellent leadership, communication, and problem-solving skills.
  • Proven track record of driving sales, managing teams, and delivering exceptional customer service.
  • Familiarity with Microsoft Office suite and point-of-sale (POS) systems.
  • Ability to work flexible hours, including evenings, weekends, and holidays.