
Senior AV Technical Specialist
2 weeks ago
We are seeking a highly skilled and experienced AV technical specialist to join our team. As a senior member of the team, you will be responsible for leading presales activities, managing business relationships with partners and suppliers, and attending client meetings to understand their needs and concerns.
- Lead presales activities such as demos, follow-ups, and managing business relationships with partners and suppliers.
- Attend client meetings to understand their needs and concerns.
- Prepare internal reports, sales presentations, and ensure stock availability for sales and demos.
- Participate in meetings and conferences to represent the company, handle complaints, and troubleshoot issues.
- Prepare and follow up on sales quotations and purchase orders.
- Work closely with suppliers, vendors, and stakeholders to negotiate prices and gather customer feedback to improve services.
- Work closely with management on project-related tasks, including AV initiatives, procurement, and creating schematic drawings.
- Review colleagues' drawings and offer layout advice.
- Assist in sourcing AV hardware and software, ensure project needs are met, and maintain project timelines.
- Handle equipment installation, upgrades, troubleshooting, and repair on-site.
- Perform electrical wiring, programming, and basic setup tasks.
- Manage and test CCTV, ELV equipment, Bluetooth devices, and ensure all project tasks are completed on schedule.
- Provide pre, during, and post-project services, including liaising with clients, conducting quality control, and resolving technical issues.
- Attend to service calls, offer training, and update documentation.
- Follow up on billing and costing with finance.
- Assist management with other company projects and perform any other relevant tasks as required.
Required Skills and Qualifications:
- Diploma in Audio Visual Technology/ Electrical & Electronic Engineering/ IT/ Computer Engineering with at least 1 year of working experience in relevant industry.
- Possess initiative and good sense of work responsibility.
- Understand AV technologies and IT systems on a technical level.
- Awareness of the latest trends, hardware and features in AV equipment.
About This Role:
This is a fantastic opportunity for an experienced AV technical specialist to take on new challenges and grow their career in a dynamic and innovative environment.
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