Network Systems Administrator
4 days ago
We are seeking a skilled Network Systems Administrator to join our team at Thakral One Pte Ltd. This is a full-time position responsible for maintaining and troubleshooting our network systems, ensuring seamless connectivity and optimal performance.
Key Responsibilities:- Maintain and troubleshoot Cloud Services, physical servers, and workstations to ensure optimal performance, security, and reliability.
- Monitor network devices (routers, switches, firewalls) to ensure seamless connectivity and address any issues promptly.
- Manage Windows Server environments, including installation, configuration, and maintenance, and implement security patches, updates, and backups.
- Provide technical support through remote desktop sessions, email, phone, and face-to-face interactions with users.
- Administer Active Directory, including user accounts, permissions, and group policies.
- Collaborate with vendors for hardware and software maintenance and upgrades, and troubleshooting.
- Set up and manage user profiles, access controls, and authentication.
- Administer Microsoft 365 tenant services, including Exchange Online, OneDrive, SharePoint, and Teams.
- Provide user support for login issues, password resets, and account management.
- Configure and troubleshoot email accounts, distribution lists, and shared resources.
- Collaborate with end-users to address Microsoft Office application-related queries.
- Install, integrate, and configure new computer systems and hardware for users.
- Offer technical assistance on the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software.
- Maintain accurate documentation of IT processes, configurations, and troubleshooting steps, and generate regular reports on system health, incidents, and performance metrics.
- A strong working knowledge of Microsoft 365 services, including Exchange Online, Teams, OneDrive, SharePoint, and Microsoft Office applications.
- Strong working knowledge in Apple products (including MAC OS, Apple iOS, etc.) with proven technical ability.
- Knowledge of Active Directory, DNS, DHCP, and Group Policy.
- Experience in administering Windows Client Operating System, Windows Server.
- Experience in administering network devices (routers, switches, firewalls).
- Experience with Active Directory client management, file sharing, printer sharing, and NTFS permissions.
- An openness to learning new technologies.
- ITSM v4 Foundation, CompTIA A+, Network+, or Security+.
- Microsoft Certified: Microsoft 365 Administrator.
- Microsoft Certified: Azure Administrator Associate.
- Cisco Certified Network Associate (CCNA).
Estimated Salary: SGD $80,000 - SGD $110,000 per annum, depending on experience and qualifications.
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