Technical Integration Specialist
4 weeks ago
At Helius, we are seeking a skilled Technical Integration Specialist to join our team. As a key member of our technical support team, you will be responsible for identifying and resolving application issues encountered by users. Your expertise in software engineering and full-stack development will be crucial in driving technical and functional issues towards closure. You will work closely with business stakeholders, application owners, and infrastructure support to diagnose, investigate, and resolve issues. Additionally, you will assist in compiling data and material for presentations, interface with other technical support personnel, and conduct feedback from users to evaluate and perform changes as a form of continuous improvement. You will also be responsible for coordinating and involving in SIT, UAT application testing, software release management, and deployment of patches in multiple environments. Your ability to work under extreme pressure and provide standby support after office hours in a 24 x 7 operations environment will be essential in meeting the demands of this role.
Requirements
To be successful in this role, you will need to have a degree in Computing, Computer Science, Computer Engineering, Info Systems, or EEE, or equivalent. You should have a good learning attitude and relevant experience, with candidates with more experience being considered for senior roles. You should be familiar with full-stack development and understand concepts of software engineering, have knowledge of Agile Development methodology, coding languages, and databases. You should also have experience in conducting SIT and UAT, ability to write test plans and test cases, and ability to perform software testing. You should be able to learn new software and technologies quickly, follow instructions, and work in a team environment. You should be a good team player with critical thinking, analytical, and creative problem-solving skills, detail-oriented, and open to challenges and able to accept new roles and assignments whenever required.
Key Skills
- Full-stack development
- Software engineering
- Agile Development methodology
- Coding languages
- Databases
- SIT and UAT
- Test planning and testing
- Teamwork and collaboration
- Critical thinking and problem-solving
- Detail-oriented
- Adaptability and flexibility
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