Excellent Dining Experience

3 days ago

Singapore beBeeService Full time $3,000 - $4,500
Customer Service Waiter Job Description

To excel as a Customer Service Waiter, you will provide exceptional dining experiences for guests by offering attentive service and ensuring their needs are met. Your key responsibilities will include:

  • Greet customers warmly and ensure they feel welcome.
  • Present menus and offer recommendations upon request, highlighting daily specials and menu options.
  • Prepare tables with linens, silverware, and glasses to create an inviting atmosphere.
  • Inform customers about food options, ingredients, and potential allergies.
  • Take accurate orders using a POS system or by memorization.
  • Check customer IDs for age verification before serving alcohol.
  • Order details to the Kitchen Staff efficiently.
  • Serve food and drink orders promptly and maintain a tidy dining area.
  • Arrange table settings and report any cleanliness issues.
  • Deliver checks and collect bill payments.
  • Carry dirty plates and utensils to the kitchen for cleaning.
  • Maintain open communication with restaurant staff to review daily operations and service specifications.
  • Adhere to all health and safety regulations.
  • Provide outstanding customer service at all times.

As a Customer Service Waiter, your skills and qualifications should include excellent communication and interpersonal skills, ability to work in a fast-paced environment, and attention to detail. Benefits of this role include opportunities for growth, competitive compensation, and a dynamic team environment.

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