Retail Team Lead Specialist
1 month ago
We are seeking a highly skilled and experienced Retail Team Lead Specialist to join the Starlight Group team. This exciting opportunity will see you lead by example, drive sales, and deliver an exceptional customer experience in our retail store.
About the RoleThis is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a passion for delivering outstanding customer service. As a key member of the management team, you will be responsible for overseeing daily store operations, managing and motivating a team of retail associates, and contributing to business growth strategies.
Responsibilities- Support the Store Manager in leading a team of retail associates to achieve sales goals and provide exceptional customer service
- Assist in managing inventory levels, visual merchandising standards, and maintaining a high level of customer satisfaction
- Handle customer inquiries, complaints, and escalations effectively, demonstrating a customer-centric approach
- Contribute to the recruitment, training, and development of retail associates, promoting a culture of excellence and teamwork
- Collaborate with the management team to implement strategies for business growth, driving sales and profitability
- Previous experience in retail management or supervisory roles, with a proven track record of success
- Strong leadership skills, with the ability to motivate and inspire a team to achieve their best
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
- Proficiency in inventory management and POS systems, with a keen eye for detail and accuracy
- Possession of a competitive salary, plus performance-based incentives, health insurance, paid time off, and employee discounts on merchandise
The estimated salary range is based on national averages and industry standards. However, this figure may vary depending on location, experience, and other factors.
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