Senior Customer Service Representative

4 days ago


Singapore PREMIUM AUTOMOBILES PTE LTD Full time
Job Description

We are seeking a highly skilled and customer-oriented Front Desk Officer to join our team at Premium Automobiles PTE LTD.

About the Role

The successful candidate will be responsible for providing exceptional customer service, handling phone calls, and managing front desk operations.

Key Responsibilities
  • Handle incoming calls, answer general enquiries, and take/pass messages to recipients.
  • Greet, check in, and announce customers' arrival.
  • Coordinate with chauffeurs on pickups and sending off customers.
  • Manage hardcopy filing of front desk's monthly report.
  • Responsible for incoming mails, parcels, and front desk's petty cash.
  • Check visitors in and direct them to specific destinations.
  • Summarise and verify retail transactions settlement for account use.
  • Custodian for customer area's cleanliness.
Requirements
  • Customer oriented with good level service attitude.
  • Excellent communication ethics, strong self confidence, and humble.
  • Preferably with receptionist or customer service experience.
  • Candidates with hotel lobby or flight attendant experience would be an added advantage.
  • Able to multitask, literate, and possess excellent interpersonal skills.
  • Good level of English communication proficiency, preferably with a recognised certification.
  • Receptive to constructive feedback, enthusiastic, and good level of responsibility.
  • Able to work independently and as part of a team.
Working Conditions

This is a 5.25 day per week role with a rest day on Sundays. Working hours are from Mondays to Fridays (0745hrs - 1715hrs) and alternate Saturdays (0745hr - 1145hrs). The primary working location is 55 Ubi Road 1, Singapore 408699.

Tell employers what skills you have:

  • Customer Service Oriented
  • Listening Skills
  • Able To Multitask
  • Literacy
  • Interpersonal Skills
  • Arranging
  • Administration
  • Cashiering
  • Communication Skills
  • Customer Oriented
  • Excel
  • Team Player
  • Customer Service
  • Customer Services
  • Able To Work Independently
  • Customer Service Experience
Estimated Salary

S$12,000 - S$18,000 per annum, depending on qualifications and experience.



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