Service Associate, Currency Exchange Specialist

3 days ago


Singapur, Singapore United Overseas Bank Full time

Job Title: Service Associate, Money Changing Counter

About the Role:

The Channels & Digitalization function at United Overseas Bank enables seamless connectivity for customers across all physical and digital touchpoints. As a Service Associate, Money Changing Counter, you will perform frontline counter transactions with utmost accuracy and efficiency, cross-selling Bank's and Business Partners' services and products, and attend to customers proactively while upholding service excellence.

Key Responsibilities:

  • Perform currency exchange transactions with accuracy and efficiency.
  • Cross-sell Bank's and Business Partners' services and products.
  • Attend to customers proactively and maintain awareness of customer feedback.
  • Assist with other administrative duties assigned by team leader.

Requirements:

  • Candidate must possess at least GCE 'N' level.
  • Pleasant personality and enjoys engaging customers.
  • Driven, self-motivated, and a good team player.
  • Good interpersonal and communication skills.
  • Willing to work in Changi Airport and able to work 3 rotating shifts.


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