Service Associate, Currency Exchange Specialist
3 days ago
Job Title: Service Associate, Money Changing Counter
About the Role:
The Channels & Digitalization function at United Overseas Bank enables seamless connectivity for customers across all physical and digital touchpoints. As a Service Associate, Money Changing Counter, you will perform frontline counter transactions with utmost accuracy and efficiency, cross-selling Bank's and Business Partners' services and products, and attend to customers proactively while upholding service excellence.
Key Responsibilities:
- Perform currency exchange transactions with accuracy and efficiency.
- Cross-sell Bank's and Business Partners' services and products.
- Attend to customers proactively and maintain awareness of customer feedback.
- Assist with other administrative duties assigned by team leader.
Requirements:
- Candidate must possess at least GCE 'N' level.
- Pleasant personality and enjoys engaging customers.
- Driven, self-motivated, and a good team player.
- Good interpersonal and communication skills.
- Willing to work in Changi Airport and able to work 3 rotating shifts.
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