Currency Exchange Specialist

3 weeks ago


Singapur, Singapore United Overseas Bank Full time

Job Summary

We are seeking a skilled and customer-focused individual to join our team as a Currency Exchange Specialist at United Overseas Bank. In this role, you will be responsible for providing exceptional customer service and ensuring seamless currency exchange transactions.

Key Responsibilities

  • Perform frontline counter transactions with accuracy and efficiency.
  • Cross-sell Bank's and Business Partners' services and products.
  • Attend to customers proactively and maintain service excellence.
  • Assist with administrative duties as assigned by team leader.

Risk Management

  • Escalate risk issues in a timely manner.
  • Exercise vigilance when performing duties and highlight unusual transactions.
  • Resolve risk and control issues promptly.

Requirements

  • Candidate must possess at least GCE 'N' level.
  • Pleasant personality and excellent customer engagement skills.
  • Driven, self-motivated, and a good team player.
  • Good interpersonal and communication skills.
  • Willingness to work in Changi Airport and adapt to 3 rotating shifts.


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