Healthcare Liaison Specialist

2 days ago

Singapore beBeeCare Coordinator Full time $40,000 - $60,000

Job Overview

The Patient Liaison Officer plays a pivotal role in facilitating communication between patients, medical professionals, and hospital teams.

  1. As the primary point of contact, they serve as a liaison between these parties to ensure seamless interaction and optimal patient care.

  2. They work closely with doctors, nurses, and other healthcare staff to address patient concerns and provide support throughout their journey.

  3. Effective communication is crucial in this role, requiring strong interpersonal skills to build trust and rapport with patients and their families.

  4. Our ideal candidate will possess excellent problem-solving abilities, emotional intelligence, and a compassionate attitude towards patient care.

Key Responsibilities:

  • Establish and maintain effective relationships with patients, doctors, and hospital teams.

  • Provide clear and concise information to patients regarding their treatment options and hospital procedures.

  • Act as a liaison between patients and hospital staff to resolve any issues or concerns promptly.

  • Collaborate with multidisciplinary teams to develop and implement patient-centered care plans.

Required Qualifications:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.

  • Minimum 2 years of experience in a healthcare setting or customer-facing role.

  • Excellent communication, interpersonal, and problem-solving skills.

  • Ability to maintain confidentiality and handle sensitive information discreetly.

Benefits:

  • A competitive salary and comprehensive benefits package.

  • Opportunities for professional growth and development in a dynamic healthcare environment.

  • Collaborative and supportive team atmosphere.

  • Recognition and rewards for outstanding performance and contributions to the organization.

Additional Information:

Our organization values diversity and inclusion in the workplace. We strive to create a welcoming and inclusive environment for all employees, regardless of their background or identity.

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