
Operations Manager
2 weeks ago
We are seeking a detail-oriented Programme Operations and Course Management professional to oversee the smooth delivery of our academic programmes.
This dynamic role will involve working closely with the Academic Director and Senior Assistant Director, Operations on the effective implementation of academic, administrative, and operational processes for the programmes.
The ideal candidate will have excellent communication skills and be able to work effectively in a team environment.
Key Responsibilities:
- Work closely with the Academic Director and course instructors on course curriculum design, review, and timetabling
- Manage course registration, examination, and related matters
- Provide robust support for course instructors to ensure smooth lesson delivery
- Monitor market trends and undertake active collation of statistics and data required for different surveys and reports
- Ensure timely and accurate maintenance of student records and databases
- Procurement of course materials
- Propose the structure of overseas study segments
- Manage the overall logistics and procurement matters of the overseas segments
- Plan, organise and oversee the various social and/or professional events organized for students
- Handle student enquiries in a timely and effective manner, in line with University policies and programme standards
Requirements:
- A degree holder, preferably with relevant work experience of 8 years
- Good understanding of Chinese culture and China's business environment
- Proficient in Microsoft Office applications, especially Word and PowerPoint
- Meticulous with a keen eye for details and a good team player
- Quality and customer-service oriented
- Good interpersonal communication and organisational skills
- Effectively bilingual (reading, writing, and speaking) in English and Chinese to handle communications with the target student group
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