Customer Service Expert

2 days ago


Singapore Maybank Full time
Customer Service Expert - Training

We are looking for a highly motivated CUSTOMER SERVICE EXPERT - TRAINING to join our team at Maybank. In this role, you will be responsible for developing and delivering training programs for customer service and sales staff.

Responsibilities:
  • Developing training plans and objectives
  • Creating and maintaining training materials and resources
  • Delivering training sessions and workshops
  • Evaluating the effectiveness of training programs

You will work closely with line managers and stakeholders to identify training needs and develop training solutions that meet the business requirements.



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