Support Team Member

2 days ago


Singapore Discovery At Home LLC Full time

Are you passionate about delivering exceptional customer service and supporting teams? Do you have experience with administrative tasks and project coordination? We're Discovery At Home LLC, an international network of storytellers, and we're looking for a skilled Virtual Assistant to join our team.

About the Role

This part-time opportunity involves providing remote support to our team, including scheduling, administration, and customer service. As a Virtual Assistant, you'll be responsible for managing schedules and appointments using Google Calendar, supporting administrative tasks such as data entry in Airtable, and facilitating team communication through Slack.

Key Responsibilities
  • Schedule Management
  • Manage schedules and appointments using Google Calendar
  • Administrative Support
  • Support administrative tasks such as data entry in Airtable
  • Customer Service
  • Provide customer service via phone and email
  • Team Collaboration
  • Facilitate team communication through Slack
  • Project Coordination
  • Assist in project coordination and task tracking
Requirements
  • Familiarity with Airtable, Google Calendar, and Slack is a must
  • Previous admin or customer service experience required, preferably in Singapore
  • Strong organizational skills
  • Excellent verbal and written communication
  • Ability to work remotely and coordinate across time zones
  • Must be available to support weekends

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