Lead Senior Technology Advisor
5 days ago
Citi is an equal opportunity and affirmative action employer. We seek a highly experienced Senior Service Manager to join our team.
Responsibilities of the job include:
- Leading the integration of business functions and partnering with senior management teams to meet goals and deploy new products and process enhancements
- Solving complex business problems through in-depth evaluations of business processes and system processes
- Providing technical direction and strategic decisions as a technical expert in all development and implementation phases
- Conducting management activities such as resource management, work allocation, mentoring/coaching, and other duties as assigned
- Assessing risk when business decisions are made and driving compliance with applicable laws, rules and regulations
- Operationalizing & providing oversight over the interaction model and escalation models
- Representing as a delegate to the Head of International Wealth Technology
- Working with Regulatory Governance teams, Risk & compliance teams to design & implement standardized & consistent ways of responding to regulators
The ideal candidate will possess 15+ years of experience and comprehensive knowledge of multiple areas within technology. Additionally, they should have proven interpersonal, management and prioritization skills, consistently demonstrating clear and concise written and verbal communication.
We offer a dynamic work environment and competitive benefits. If you are passionate about technology and business, we encourage you to apply for this exciting opportunity.
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