Dining Room Ambassador

2 days ago


Singapore SLDTE PTE. LTD. Full time

As a key member of our front-of-house team, the Dining Room Ambassador plays a vital role in ensuring our guests have an exceptional dining experience at La Table D' Emma.

Key Responsibilities:
  • Greet and welcome guests upon arrival, setting the tone for a memorable dining experience
  • Manage reservations with precision, using our reservation system to coordinate guest arrivals and departures seamlessly
  • Work closely with our service team to maintain a clean, well-presented dining environment, ensuring every table is set to perfection
  • Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues that may arise during their visit
  • Engage in sales efforts by promoting our menu offerings, special promotions, and events to increase reservations and guest attendance
  • Assist in handling customer recovery, addressing and resolving guest complaints or concerns in a professional manner to ensure a positive outcome
  • Participate in public relations activities, representing La Table D' Emma positively and promoting guest satisfaction through excellent service

We are seeking an individual who possesses excellent communication skills, both written and verbal. Previous experience in a similar role is preferred, but not required. If you are a friendly, approachable, and organized individual who is able to work effectively under pressure, we encourage you to apply for this exciting opportunity.

About the Role:

This is a full-time position, working 44 hours per week over a 5-day period. The shift schedule is split, with two periods: 10:30 am to 3:00 pm and 5:30 pm to 10:30 pm.

The estimated salary for this role is $45,000 - $55,000 per annum, depending on experience.



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