Cloud Application Support Expert
1 month ago
A challenging opportunity has arisen for a skilled Cloud Application Support Expert to join our team at NTT DATA. In this role, you will be responsible for providing expert-level support for Oracle Fusion Cloud applications, ensuring their smooth operation and enhancing user experience.
About the RoleWe are seeking an experienced professional with a strong background in cloud application support, preferably with a focus on Oracle Fusion Cloud. The ideal candidate will possess excellent technical skills, including expertise in OIC integrations, VBCS, BI/OTBI Reports, Dashboards, and Webservices. Strong analytical and problem-solving skills, along with excellent communication and collaboration abilities, are essential for success in this role.
Key Responsibilities- Provide expert-level support for Oracle Fusion Cloud applications, ensuring timely resolution of issues and enhancement of user experience.
- Collaborate with cross-functional teams to identify and address technical issues, ensuring seamless integration and deployment of new features.
- Develop and maintain thorough knowledge of Oracle Fusion Cloud applications, including OIC integrations, VBCS, BI/OTBI Reports, Dashboards, and Webservices.
- Work closely with business stakeholders to understand requirements and develop solutions that meet their needs.
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Our diverse team of experts spans over 50 countries, delivering cutting-edge solutions in areas such as digital transformation, artificial intelligence, and data analytics.
What We Offer- An estimated salary of $120,000 per annum, commensurate with experience.
- A dynamic and supportive work environment, fostering growth and development.
- Ongoing training and certification opportunities to enhance your skills and expertise.
- A comprehensive benefits package, including health insurance, retirement planning, and paid time off.
To be successful in this role, you will need:
4+ years of experience in cloud application support, preferably with a focus on Oracle Fusion Cloud.Expertise in OIC integrations, VBCS, BI/OTBI Reports, Dashboards, and Webservices.Strong analytical and problem-solving skills, along with excellent communication and collaboration abilities.Good knowledge of Unix/Linux, Oracle PL/SQL, DevOps, and incident, problem, and service outage management experience.-
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