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1 week ago
Our team is seeking a highly skilled and experienced Solution Architect to join our organization. The ideal candidate will have a deep understanding of the ServiceNow platform and be able to provide architectural guidance, business acumen, and product expertise to our customers.
Key Responsibilities:- Consult with customers on implementing ServiceNow solutions based on best practices
- Provide leadership and support during sales cycles, direct engagements with customers and partners, and advocate for customer needs within ServiceNow
- Bring architectural guidance, deep business acumen, along with deep product expertise, innovation, and knowledge capital to our customers and partners
- Engage a team of ServiceNow and channel partner resources and support sales cycles as required to grow overall wallet share and cross-sell
- Broad understanding of the ServiceNow platform
- Depth in understanding a complete Workflow of products (e.g. Technology Workflow) to allow the creation of multi-product solutions that integrate with the customer's enterprise architecture
- High 'Speed of Delivery' - being able to rapidly develop documentation, standards, and other deliverables for which they are responsible
- Work alongside the Services Sellers in the sales process and then maintain periodic touch points during delivery activities to ensure that the architecture and design principles are maintained, being a consistent trusted partner for the customer
- Collaborate with ServiceNow Sales to use Expert Services resources and service offerings in the most appropriate fashion to support large/strategic product sales opportunities
- Identify and pursue potential ServiceNow Expert Services opportunities at a client within and outside of the scope of work
This Solution Architect will work on the largest digital transformation opportunities with our most strategic customers engaging with C-Levels roles not only within IT but also various business functions.
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