Salesforce Cloud Solutions Architect
1 day ago
We are seeking a highly skilled Salesforce Administrator to join our team at Careers@Gov. As a key member of our IT department, you will be responsible for managing and optimising the Salesforce environment, focusing on cross-cloud implementation between Marketing and Service Cloud.
About the Role:- Administer and maintain the Salesforce platform (Service Cloud, Marketing Cloud, and Tableau Cloud), including user management, data management, and security settings.
- Customise Salesforce applications, including but not limited to creating and modifying objects, fields, workflows, and validation rules.
- SUPPORT THE MARKETING TEAM IN DEVELOPING AUTOMATION JOURNEYS ON MARKETING CLOUD, SETTING UP THE PREFERENCE CENTRE, AND IMPLEMENTING MARKETING CLOUD PERSONALISATION (FORMERLY INTERACTION STUDIO).
- Develop and implement reports and dashboards to provide insights into business performance.
- SUPPORT ON THE INTEGRATION OF SALESFORCE PLATFORM WITH OTHER SYSTEMS AND APPLICATIONS WITHIN THE ORGANISATION.
- Work with cross-functional teams to gather requirements and translate them into effective Salesforce solutions.
- Provide advanced training and support to Salesforce users, ensuring they have the knowledge and resources to effectively utilise the platform.
- Develop comprehensive training materials and user guides for Salesforce functionalities.
- Monitor and resolve complex issues related to Salesforce functionality, user access, and data integrity.
- Stay abreast of Salesforce releases and features, making strategic recommendations for enhancements to improve user experience and efficiency.
- Lead data migration and maintenance efforts.
- Manage multiple ad hoc tasks and projects simultaneously.
- Estimated Salary: SGD 80,000 - SGD 110,000 per annum
- A competitive benefits package, including medical insurance and annual leave
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Minimum 3 to 5 years of experience as a Salesforce Administrator or in a similar role.
- Salesforce Administrator Certification (ADM 201) is required; additional certifications are highly desirable.
- Advanced understanding of Salesforce functionality, features, and best practices.
- Proficient in creating reports, dashboards, and custom applications within Salesforce CRM.
- Exceptional problem-solving skills and meticulous attention to detail.
- Strong communication and interpersonal skills, with the ability to work collaboratively with various stakeholders at all levels.
- Extensive experience with data management and data quality best practices.
- In-depth knowledge of Salesforce integrations and third-party applications.
- Experience with Apex coding and Lightning component development is advantageous.
- Singaporean.
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