
Senior Crew Lead
3 days ago
We are seeking an experienced and skilled Senior Crew Member to join our team. As a Senior Crew, you will play a vital role in ensuring a safe and enjoyable experience for children and their families.
Main Responsibilities:
- Manage customer visit experiences, ensuring seamless interactions.
- Assist in crowd control and visitor safety management.
- Clean and maintain the playground environment, adhering to high hygiene standards.
- Oversee inventory management, storage, and equipment operations.
- Lead part-time and junior service crew members, promoting teamwork and development.
- Support day-to-day admission processes, event activities, and performances.
Requirements:
- A minimum of 2 years' experience in hospitality or customer-oriented roles.
- Excellent communication and interpersonal skills, with the ability to interact effectively with diverse groups.
- A positive attitude and strong commitment to delivering exceptional customer satisfaction.
- Proven ability to work independently under pressure in fast-paced environments.
- Able to adapt to changing circumstances and demonstrate flexibility.
- Familiarity with Microsoft Office tools, specifically Excel, Word, and PowerPoint.
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