
Central Operations Assistant
6 days ago
Job Title: Central Operations Assistant
Description:
We are seeking a highly organized and detail-oriented individual to join our team as a Central Operations Assistant. In this role, you will be responsible for providing exceptional customer service to patients and clinics through inbound calls, emails, and other communication channels.
Key Responsibilities:
- Respond to patient inquiries and provide information on clinic operations and services
- Facilitate bookings of operating theatres by making outbound calls to patients and clinics
- Coordinate with clinics to ensure seamless experience for patients
- Assist with registration and issuance of tax invoices for patients or clinics
- Perform administrative tasks such as filing and faxing to support department activities
- Provide general administrative support as required
Requirements:
- Ability to work rotating shifts on weekdays (Monday to Friday: 7am-4pm/10am-7pm) and alternate Saturdays
- Able to start on short notice
Working Hours: 5.5 days office hour
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