User Experience Lead

3 days ago


Singapur, Singapore Careers@Gov Full time
Job Title: Principal Manager

At Careers@Gov, we are seeking a highly skilled Principal Manager to lead our team in designing and implementing a new service journey on MySkillsFuture portal.

About the Role

The successful candidate will be responsible for overseeing and designing seamless user journeys for individuals across all strategic touchpoints from MySkillsFuture portal to other integrated digital products. This includes performing UX assessment, identifying user pain points, and conducting user research and usability testing to deliver optimal user experience.

Key Responsibilities
  • Lead a transformative initiative to redesign and implement a new service journey on MySkillsFuture portal
  • Oversee and design seamless user journey for individuals across all strategic touchpoints
  • Perform UX assessment and identify user pain points
  • Conduct user research and usability testing
  • Design prototype and iterate ideas for UI design
  • Oversee workflow changes and ensure seamless ops-tech integration
  • Develop operational processes and guidelines
  • Track key data insights and report outcomes
Requirements
  • At least 10 years of experience in UX/UI design, research and analysis, design thinking and website development work
  • Proficient in analysing qualitative and quantitative data, especially web analytics using Adobe Analytics
  • Well versed in user interface design tools and design software
  • Ability to navigate complex processes and simplify them for UX/UI improvements
  • Strong project management skills
  • Able to work independently and as a team player in a fast-paced environment
What We Offer

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.



  • Singapur, Singapore ST Engineering Full time

    About ST EngineeringST Engineering is a global technology, defence, and engineering group with a rich history spanning over 50 years. Our core values of Integrity, Value Creation, Courage, Commitment, and Compassion guide every aspect of our business, from the people we hire to our partners and customers.About Our Line of Business - Mission Software &...


  • Singapur, Singapore THE BANK OF NEW YORK MELLON CORPORATION Full time

    About the RoleWe are seeking a talented User Experience Designer to join our team at BNY Mellon. As a key member of our design team, you will play a critical role in shaping the user experience of our digital products and services.Key ResponsibilitiesDesign intuitive and user-friendly interfaces that meet the needs of our customersCollaborate with...


  • Singapur, Singapore U3 Full time

    About the RoleWe are seeking a skilled User Experience (UX) Engineer to join our team at U3 Infotech. As a UX Engineer, you will play a critical role in shaping the user experience of our products and services.Key ResponsibilitiesDevelop and maintain design requirements based on user research and internal team feedback.Identify opportunities for product...


  • Singapur, Singapore U3 Full time

    About the RoleWe are seeking a highly skilled User Experience Designer to join our team at U3 Infotech. As a UX Designer, you will play a critical role in shaping the user experience of our products and services.Key ResponsibilitiesDevelop and maintain design requirements based on input from internal teams and user research.Identify opportunities for product...


  • Singapur, Singapore Krisvconsulting Services Pte Ltd Full time

    UI/UX DesignerKrisvconsulting Services Pte Ltd is seeking a skilled UI/UX Designer to join our team. As a UI/UX Designer, you will be responsible for creating intuitive and user-friendly software interfaces that meet the needs of our users.Key Responsibilities:User Research: Conduct user research, interviews, and testing to understand user needs and...


  • Singapur, Singapore Krisvconsulting Services Pte Ltd Full time

    UI/UX DesignerKrisvconsulting Services Pte Ltd is seeking a skilled UI/UX Designer to join our team. As a UI/UX Designer, you will be responsible for creating intuitive and user-friendly software interfaces that meet the needs of our users.Key Responsibilities:User Research: Conduct user research, interviews, and testing to understand user needs and...


  • Singapur, Singapore Unison Consulting Pte Ltd Full time

    Designing Exceptional User ExperiencesAt Unison Consulting Pte Ltd, we're seeking a talented User Experience Designer to join our agile team. As an Interaction/UX Designer, you'll play a crucial role in creating products that enhance user experiences for the Financial Industry and client officers for Financial Supervision function.Key...


  • Singapur, Singapore Krisvconsulting Services Pte Ltd Full time

    UI/UX DesignerAbout the Role:We are seeking a highly skilled UI/UX Designer to join our team at Krisvconsulting Services Pte Ltd. As a UI/UX Designer, you will be responsible for creating intuitive and user-friendly software interfaces that meet the needs of our users.Key Responsibilities:Conduct user research and interviews to understand user needs and...


  • Singapur, Singapore TikTok Full time

    About the RoleWe are seeking a highly skilled User Experience Specialist to join our Global Safety Support team at TikTok. As a key member of our team, you will play a critical role in ensuring the safety and well-being of our users.Key ResponsibilitiesHandle user feedback and safety inquiries on short video applicationsManage various user issues depending...


  • Singapur, Singapore SATS Full time

    Key Responsibilities  System and Vendor management Main liaison for issues faced by the Business Unit (BU) while using the systemCorrectly identify the source of the issue and efficiently lead the team to the correct direction to resolve issues reported Internal stakeholder management Focus on user experience management where you will constantly...


  • Singapur, Singapore SATS Full time

    About the RoleWe are seeking a highly skilled and experienced Executive, User Experience to join our team at SATS. As a key member of our organization, you will be responsible for managing system and vendor relationships, leading internal stakeholder management, and driving user experience improvements.Key ResponsibilitiesManage system and vendor...


  • Singapur, Singapore DXC Technology Full time

    Job Description: DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries,...


  • Singapur, Singapore Krisvconsulting Services Pte Ltd Full time

    UI/UX DesignerKrisvconsulting Services Pte Ltd is seeking a skilled UI/UX Designer to join our team.Responsibilities:Conduct user research and analysis to inform design decisions.Develop wireframes, prototypes, and high-fidelity designs that meet user needs and business goals.Collaborate with cross-functional teams to ensure design solutions are feasible and...


  • Singapur, Singapore U3 Full time

    About the RoleWe are seeking a highly skilled User Experience Designer to join our team at U3 Infotech. As a UX Designer, you will play a critical role in shaping the user experience of our products and services.Key ResponsibilitiesDevelop and maintain design requirements based on input from internal teams and user research.Identify opportunities for product...

  • User Insights Lead

    2 weeks ago


    Singapur, Singapore Careers@Gov Full time

    About the RoleWe are seeking a highly skilled User Insights Lead to join our User Insights and Service Design team at the Singapore Economic Development Board (EDB). As a key member of our team, you will be responsible for developing impactful experiences for our external customers (SGN members and partners) and internal team.Key ResponsibilitiesConduct...

  • User Experience

    4 months ago


    Singapur, Singapore U3 Full time

    User Experience (UX) Engineer Job Description / Requirements / Skills: Set the design requirements based on information from internal teams and user research. Identify new product improvement opportunities. Analyze how a new product satisfies business needs and user preferences. Modify and revise existing designs to meet changing customer...


  • Singapur, Singapore Helius Full time

    Job Title: UI/UX DesignerAbout the Role:We are seeking a seasoned UI/UX designer to join our team at Helius. As a UI/UX designer, you will be responsible for creating user-centered design solutions that meet the needs of our customers.Key Responsibilities:Transform ideas into user-friendly wireframes, prototypes, and mockupsDrive product vision through...


  • Singapur, Singapore Careers@Gov Full time

    About the RoleThe Singapore Economic Development Board (EDB) is seeking a highly skilled and experienced professional to join our User Insights and Service Design team as a Lead/Senior Lead, User Insights. This role will be responsible for developing impactful experiences for both our external customers and internal team.Key ResponsibilitiesConduct customer...


  • Singapur, Singapore General Assembly. Full time

    {"Transformative Teaching OpportunityAt General Assembly, we're committed to empowering individuals and organizations to thrive in a rapidly changing world. As a UX Design Immersive Instructor, you'll play a pivotal role in shaping the skills, minds, and trajectories of the newest generation of user experience designers.Key ResponsibilitiesTeach full-time...


  • Singapur, Singapore Grab Full time

    About the RoleAs a Lead Product Designer on the Grab Support team, you will play a crucial role in designing exceptional user experiences for our customers and support agents. Based in Singapore, you will have the autonomy to work independently and collaborate with cross-functional teams to drive innovation and improvement in our support platforms.Key...