Duty Operations Manager

1 week ago

Singapore beBeeLeadership Full time $40,000 - $50,000
Job Description

An exciting opportunity has arrived in Singapore. As a Duty Manager, you will be responsible for ensuring all guests are treated efficiently and courteously.

  • Take every opportunity to amaze the guests.
  • Ensure all quality standards are complied with and that policies and procedures are consistently applied.
  • Handle complaints.
  • Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees' absence.
Responsibilities
  • Utilize interpersonal and communication skills to lead, influence and encourage others.
  • Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
  • Coordinate activities with other hotel departments.
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
  • Ensure the timely completion of performance appraisals.
Requirements
  • Must be able to speak, read, write and understand English.
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Must possess basic computer skills.

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