Palliative Care Navigator

2 days ago

Singapore beBeeCare Full time $80,000 - $120,000
Palliative Care Navigator Role

Overview:

The National University Cancer Institute, Singapore (NCIS) is a national specialist centre under the National University Health System (NUHS).

It is the only public cancer centre in Singapore treating both paediatric and adult cancers in one facility.

NUHS has been recognized as the top-ranked public healthcare employer for four consecutive years.

You will serve as a navigator, educator, data analyst, and compassionate caregiver guiding patients and families through complex healthcare journeys.

This role offers the opportunity to directly impact patient care and contribute to efficient care coordination across diagnosis, treatment, rehabilitation, follow-up, survivorship, and end-of-life care.

Responsibilities:A. Direct Care
  • Care Navigation:

Provide personalized informational and emotional support to patients and families, helping them overcome healthcare system barriers, ensuring continuity and quality of palliative care.

Identify high-risk patients and assist in navigating their care journey to prevent gaps in service and facilitate access to necessary resources.

Follow up with patients via phone as needed to improve access to the medical team, reduce unnecessary emergency visits, and ensure ongoing care.

Support patients and families in transitioning across different services and locations.

Communicate effectively with healthcare professionals to ensure smooth care transitions.

Assess patients' physical, psychosocial, and spiritual needs, identify barriers, and initiate interventions to address these needs.

Evaluate patient navigation outcomes.

B. Education
  • Patient Education:

Educate patients and families on palliative care approaches, symptom management, and available resources.

Triage patients for subspecialty care.

C. Data Management

Compile data, build databases, and conduct annual audits.

Assist with data analytics and participate in quality improvement projects aimed at enhancing care coordination and outcomes.

Collaborate with teams to measure care outcomes.

D. Research

Coordinate palliative care research and quality improvement projects.

Liaise with research staff to ensure compliance with ethics and data governance policies.

E. Quality Improvement and National Initiatives

Work with national organizations on initiatives such as guidelines, data sets, surveys, and benchmarking.

Participate in workgroups and pilot programs led by national organizations.

F. Leadership and Professional Development

Facilitate quality improvement activities.

Support the expansion of palliative care services.

Participate in strategic planning and other assigned projects.

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