
Order Coordinator Role
6 days ago
About the Job:
We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for handling customer inquiries, coordinating with internal teams, and ensuring smooth order processing from entry to delivery.
Key Responsibilities:
- Handle customer inquiries accurately and efficiently via phone, email, or in-person.
- Coordinate between customers, sales team, and production department.
- Process orders and arrange production.
- Ensure timely order processing and follow up on shipment schedules.
Requirements:
- Minimum GCE 'O' Level / ITE Diploma / Nitec or equivalent qualification.
- Excellent communication skills (English required, Chinese/Malay an advantage).
- Proficient in Microsoft Office (Word, Excel).
- Experience in Odoo ERP system is a great advantage.
- Must be well-mannered, a team player, able to multitask, and like challenges.
What We Offer:
- Friendly and supportive team environment.
- Stable company established since 1980.
- Opportunities to grow with the business.
Working Hours and Benefits:
- Monday - Thursday: 8am - 5:50pm.
- Friday: 8am - 4:50pm.
- AWS.
- Performance Bonus.
- Increment.
- Additional Paid Birthday Leave.
- Additional Paid Off day during Chinese New Year.
- Additional Paid Off Half day during Chinese New Year.
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