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Digital Transformation Specialist
3 weeks ago
We are seeking a highly skilled Digital Transformation Specialist to join our team. This role will support the digital transformation of our retail business in Singapore by enhancing our digital ecosystem - Frasers Experience.
Key Responsibilities:- Project Management: Define, articulate, and balance the needs of various internal and external stakeholders. Apply agile methodologies to deliver key milestones within the stipulated project timeline.
- Digital Platform & Products Management: Conduct market research to identify customer needs, emerging trends, and competitor products. Analyze data and customer feedback to refine product features and user experience.
- Customer Experience: Refine customer's and merchant's experience by identifying gaps in each stakeholder's journey to optimize platform growth and provide seamless merchant onboarding.
- Bachelor's Degree in any discipline
- Minimum 5 years of related experience
- Works well within a cross-functional team
- Effectively influence stakeholders while managing multiple initiatives with varying timelines
Join a dynamic team that values diversity and inclusion. Enjoy opportunities for professional growth and development in a fast-paced industry.