Digital Product Leader

1 week ago


Singapore FWD SINGAPORE PTE. LTD. Full time
Overview

FWD SINGAPORE PTE. LTD. is a leading pan-Asian insurer that focuses on customer-led approaches and digital technologies.

Salary

We offer a competitive salary of SGD 120,000 per annum, commensurate with experience.

About the Role

This role will be responsible for managing the digital product, overseeing ongoing enhancements and optimizations, as well as driving its commercial success through digital marketing capabilities.

Digital Products and Platforms End-to-End Delivery
  • Manage FWD's Mobile App, Website, Chatbot, Self-help Portal, and Customer Portal.
  • Develop strategies and a long-term vision to build best-in-class digital products.
  • Conduct market research, validation, and collaborate with designers, developers, and research teams.
Digital Marketing Support
  • Support the implementation of digital marketing initiatives for Email automation campaigns, Mobile App Push Notifications, A/B Testing, and Search Engine Optimization.
Collaborate with Marketing, OPS, UX/UI, IT, and Data
  • Partner with IT to manage the roadmap and backlog to ensure all capabilities are delivered on time and as expected.
  • Develop customer journeys with the UIUX team and ensure designs are aligned with business and technology requirements.
Required Skills and Qualifications
  • Minimum 6 to 8 years' experience in building software products as a product manager or product owner.
  • Certified SCRUM Product Owner certified (CSPO) or experience in setting up or running an agile squad.
Benefits

We offer a comprehensive benefits package, including medical insurance, retirement plan, and professional development opportunities.



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