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2 days ago
We are seeking a seasoned Digital Solutions Strategist to join our team. As a key member of our organization, you will be responsible for designing and implementing effective CRM solutions that align with business objectives.
Job DescriptionThis is an excellent opportunity to leverage your expertise in CRM platforms, business process mapping, and stakeholder management to drive business growth and customer engagement. You will work closely with stakeholders across sales, marketing, and customer service to streamline processes and improve efficiency.
- Assess business needs and translate them into CRM system requirements.
- Advise on CRM best practices, workflows, and process improvements.
- Lead CRM system implementation, customization, and configuration.
- Collaborate with stakeholders to ensure seamless integration and adoption.
- Develop and deliver user training and ongoing support.
To succeed in this role, you will need:
- Strong knowledge of Microsoft Dynamics 365 (D365) modules, including Customer Service, Sales, and Customer Insights.
- Hands-on experience in configuration and customization of D365 applications.
- Participation in at least 2 full project cycles involving D365 implementations.
- Proficiency in Power Automate, Power Pages, and Power Apps.
- Minimum of 3 years' support experience for both D365 applications and Power Platform applications.
This is a rewarding career opportunity that offers:
- The chance to work on challenging projects and collaborate with a talented team.
- Professional growth and development opportunities.
- A dynamic and supportive work environment.
If you have a passion for digital solutions and a strong desire to drive business growth, we encourage you to apply. Please submit your updated CV/resume to Aparna at aparna@wshexperts.com.sg.
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