Customer Success Strategist
4 days ago
At WPH DIGITAL PTE. LTD., we are seeking an experienced Customer Success Consultant to join our team. This is a pivotal role in ensuring our clients achieve maximum value from our services.
Job DescriptionThe primary responsibility of this role is to act as both a Consultant and Relationship Manager, working closely with clients to understand their needs, provide expert guidance and build strong, long-lasting relationships with them.
- Serve as the primary point of contact for assigned clients, ensuring high-quality services and deliverables from the delivery team.
- Conduct regular check-ins with clients to identify issues, concerns or needs and address them timely and promptly.
- Responsible for onboarding new clients, ensuring a smooth transition and successful implementation.
- To ensure business objectives, project milestones, and quality standards are met.
- To act as an advocate for clients, ensuring their feedback is heard and acted upon.
- To provide expert advice and guidance to clients on maximizing the value of products/services to meet their business needs.
- Minimum Degree in Information Technology, Computer Science, Social Science, or equivalent.
- At least 3 years of working experience in Project Managing web-related projects will be advantageous.
- Proven experience in customer-facing roles within the fast-paced IT industry.
We offer a competitive salary range of SGD $60,000 - SGD $80,000 per annum, depending on experience.
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Global Customer Success Strategist
2 weeks ago
Singapore Fastmarkets Full timeJob SummaryWe are seeking a highly skilled and experienced Global Customer Success Strategist to join our team at Fastmarkets. This is an exciting opportunity for a talented individual to play a key role in driving business growth and delivering exceptional customer experiences.
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Senior Customer Success Strategist
6 days ago
Singapore SEARCHASIA CONSULTING PTE. LTD. Full timeJob Title: Senior Customer Success StrategistAbout the Role: SEARCHASIA CONSULTING PTE. LTD. is seeking an experienced Senior Customer Success Strategist to join our team in Singapore. As a key member of our customer-facing team, you will be responsible for developing and executing comprehensive customer success strategies aligned with our company's goals...
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APAC Customer Success Strategist
4 days ago
Singapore LOOPME SINGAPORE PTE. LTD. Full timeAt LOOPME SINGAPORE PTE. LTD., we are seeking an experienced APAC Customer Success Strategist to lead and own the end-to-end customer experience for all clients in the region.About the RoleThe successful candidate will be responsible for coaching and mentoring a team of Customer Success Managers, Implementation Consultants & Technical Support Analysts to...
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Customer Success Strategist
3 weeks ago
Singapore Initiate International Full timeAbout Us:Initiate International is a global force in local mobile-first payment solutions, serving innovative brands across the globe.About You:We're looking for a skilled Customer Success Strategist to drive revenue targets, craft opportunity plans, and deliver exceptional service to our portfolio of merchants.Responsibilities:Merchant Liaison: Manage...
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Customer Success Strategist
1 day ago
Singapore STYL SOLUTIONS PTE. LTD. Full timeOverviewAt STYL Solutions PTE. LTD., we are a leading provider of innovative Fintech and IoT solutions for smart city/nation transformation. With headquarters in Singapore and R&D center in Vietnam, our team is dedicated to designing, developing, and supplying cutting-edge hardware, software, and integrated solutions for various markets.About the RoleWe are...
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Senior IT Solutions Strategist
2 days ago
Singapore ACHIEVE SUCCESS PTE. LTD. Full timeJob Overview:Achieve Success PTE. LTD. is seeking an experienced Senior IT Solutions Strategist to lead and manage the successful delivery of projects.
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Global Customer Success Strategist
4 days ago
Singapore BUSINESS MONITOR INTERNATIONAL (ASIA) PTE. LTD. Full timeAt BUSINESS MONITOR INTERNATIONAL (ASIA) PTE. LTD., we are seeking a skilled Global Customer Success Strategist to join our team in Singapore.As a key member of our customer success team, you will be responsible for driving product adoption and ensuring an exceptional customer experience that results in renewals, customer advocacy, and business...
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Singapore ServiceNow Full timeServiceNow is seeking a Sales Growth Strategist for Customer Success Initiatives to drive innovative business solutions with our customers.About the RoleAchieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales...
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Cybersecurity Success Strategist
6 days ago
Singapore STAR CAREER CONSULTING PTE. LTD. Full timeAbout This RoleAs a Cybersecurity Success Strategist with STAR CAREER CONSULTING PTE. LTD., you will play a crucial role in ensuring the smooth delivery of Managed Security Services to our clients. Your primary responsibility will be to monitor and manage the service, establishing close engagement with key stakeholders.
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Singapore CHAPTR CONSULTING PTE. LTD. Full timeJob DescriptionWe are seeking a highly skilled Customer Success Strategist to join our Premier banking team in Singapore.Your Role: Build and maintain strong relationships with retail banking customers, delivering tailored financial solutions that meet their unique needs.Responsibilities:Provide expert advice on banking products, including loans, credit...
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Customer Success Strategist
2 days ago
Singapore LARK TECHNOLOGIES PTE. LTD. Full timeLark Technologies Pte. Ltd. is a next-generation team productivity suite that boosts organizations' efficiency, creativity, and engagement. It seamlessly integrates Messenger, Docs, Calendar, Video calls, Emails, OKR, and more into one easy-to-use app. Our mission is to inspire creativity and enrich life. To achieve this goal, we are committed to creating an...
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Customer Relations Strategist
3 weeks ago
Singapore The Pique Lab Full timeUnlocking Customer Success at The Pique LabWe are seeking a highly skilled CUSTOMER RELATIONS STRATEGIST to join our dynamic team in Singapore. As a key player in our Customer Care department, you will be responsible for delivering exceptional customer experiences and driving business growth.
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Customer Experience Strategist
6 days ago
Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full timeAbout the RoleWe are seeking an experienced Customer Experience Strategist to lead our customer service team and drive exceptional support across multiple channels. This is a fantastic opportunity for a motivated individual to join our team in Singapore and contribute to our company's success.
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Customer Success Strategist
1 month ago
Singapore Red Hat Asia-Pacific PTE LTD Full timeCustomer Success Planning and ExecutionThe Customer Success Executive is responsible for developing and implementing customer success plans designed to ensure customers achieve their business objectives with Red Hat products and platforms.Key Responsibilities:Collaborate with customers to understand their technical and business priorities, and develop...
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Customer Success Strategist
3 weeks ago
Singapore Datadog Full timeCustomer Success ManagerAt Datadog, we're seeking a Customer Success Manager to drive new product attachment and effective relationships across our existing customer base.Key Responsibilities:Partner with sales teams for smooth onboarding experiencesBuild relationships with customers to create mutual trustCarry out the full-sales cycle for growth...
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Singapore LOOPME SINGAPORE PTE. LTD. Full timeThe LOOPME SINGAPORE PTE. LTD. is seeking an experienced Senior Customer Experience Strategist to lead and own the end-to-end customer experience for all clients in the Asia-Pacific region.Job SummaryWe are looking for someone with 10+ years of Customer Success experience, including at least 3 years in a management role leading a Customer Success...
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Customer Experience Strategist
6 days ago
Singapore THE EDGE PARTNERSHIP HOLDINGS PTE. LTD. Full timeWe are seeking a seasoned professional to fill the role of Customer Experience Strategist at The Edge Partnership Holdings PTE. LTD.About the RoleAs Customer Experience Strategist, you will be responsible for leading our customer service department and implementing strategies to achieve internal targets and meet agreed service standards with clients.This is...
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Digital Product Success Strategist
2 days ago
Singapore ANEXT BANK PTE. LTD. Full timeWe are looking for a skilled Digital Product Success Strategist to join ANEXT BANK PTE. LTD.About the RoleThe successful candidate will play a critical role in driving product success and profitability by identifying opportunities for growth, optimizing product offerings, and streamlining processes.ResponsibilitiesConduct market feasibility studies to...
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Customer Service Culture Strategist
3 weeks ago
Singapore Careers@Gov Full timeJob DescriptionWe are seeking a seasoned Customer Service Culture Strategist to join our team at Careers@Gov.Job Title: Customer Service Culture StrategistEstimated Salary: SGD 65,000 - SGD 80,000 per annumAbout the RoleIn this critical role, you will be responsible for building and sustaining a strong service culture within our organisation. You will...
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Customer Relationship Strategist
6 days ago
Singapore WELLS FARGO BANK, NATIONAL ASSOCIATION Full timeAbout this RoleWe are seeking a highly skilled Customer Relationship Strategist to join our Singapore office and cover Bangladesh-based customers.This role is perfect for someone who is passionate about building strong customer relationships and providing exceptional service.