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Store Manager

2 months ago

Singapore COACH SINGAPORE PTE. LTD. Full time
Store Manager Job Description

As a Store Manager at Coach Singapore Pte. Ltd., you will be responsible for maximizing store productivity and profitability. You will develop plans to achieve sales and productivity goals, and work closely with the Retail Director to evaluate market information and create strategies that can impact store results.

You will lead by example, setting the tone for the store, and provide feedback to your team to result in more efficient, productive, and profitable stores that exceed Coach Service expectations.

Key Responsibilities:
  • Take ownership and accountability for store productivity and sales plans forecast
  • Create a high energy, sales and service focused environment
  • Oversee the Coach Service environment within the store by offering constant feedback on service behaviors
  • Manage relationships with key stakeholders for smooth execution to achieve sales
  • Consistently manage physical store environment to ensure that visual merchandising and store maintenance standards are met
  • Identify underperforming store staff and take focused action to manage development or counseling
  • Recognize and value individual performance and communicate appropriately
  • Develop plans to address key business issues, and utilize plans to impact business and achieve desired results
Requirements:
  • Minimum 1 to 3 years Store Manager experience in retail or service industry
  • Experience working in a fast-paced retail environment
  • Ability to inspire the team to meet and exceed performance standards
  • Proficient in Microsoft Excel, Word, and Outlook
  • Excellent client service and communication skills
  • Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends, and holidays
  • Strong customer focus, good relationship with maintenance vendors/contractors

Coach Singapore Pte. Ltd. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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