Chief Process Excellence Manager

2 weeks ago

Singapore beBeeProcess Full time $90,000 - $120,000

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We are seeking a results-driven and detail-oriented professional to lead the development, implementation, and continuous improvement of processes and methodologies that drive consistent, high-quality outcomes across global delivery teams.

  • Drive quality initiatives, engage stakeholders, and effect resources from different units to deliver program objectives.
  • Manage business processes and methodologies, develop process design, and facilitate workshops with stakeholders.

Capability enablement is crucial in this role. You will manage enablement programs on processes/methodologies, develop courseware and job aids, and facilitate training and workshops.

This position also involves planning, designing, and managing external research consultants to run client experience surveys and report findings to management and client service units.

You will play a key role in shaping and elevating delivery excellence across the organization. If you have excellent leadership skills and can drive change, we encourage you to apply for this challenging role.

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