Spa Operations Manager
3 days ago
Job Title: Spa Manager
Company: CAPITAL SPA PRIVATE LIMITED
Job Summary:
We are seeking a highly skilled and experienced Spa Manager to lead our team and drive the success of our spa business. The ideal candidate will have a proven track record of managing spa operations, leading teams, and achieving sales targets.
Key Responsibilities:- Manage Daily Operations: Oversee the day-to-day operations of the spa, ensuring that all services are delivered with professionalism, effectiveness, and courtesy.
- Lead the Team: Train, evaluate, and motivate staff to meet sales targets and provide excellent customer service.
- Plan and Execute: Plan and execute daily operations, including creating job rosters for therapists and front desk receptions.
- Marketing and Sales: Spearhead spa marketing strategies and executions, including digital marketing and social media applications.
- Human Resources: Identify, conduct interviews, and recruit front desk receptions and therapists, as well as assist the Director in setting up new branches.
- Customer Service: Ensure that all customers receive excellent service, and that customer feedback is addressed promptly.
- Experience: Proven experience as a spa therapist and front desk reception, with a strong track record of achieving sales targets.
- Skills: Strong leadership and management skills, excellent communication and interpersonal skills, and the ability to multitask and prioritize tasks.
- Education: Not critical, but must be conversant in English and other languages.
- Certifications: Relevant certificate as a spa therapist, with hands-on experience to train new therapists on massage techniques.
- Availability: Able to work on weekdays and all weekends, from 1.30pm to 10.30pm, including a 1-hour break.
- Competitive Salary: A competitive salary package that reflects your skills and experience.
- Opportunities for Growth: Opportunities for career growth and professional development within the company.
- Collaborative Team: A collaborative and supportive team environment that encourages open communication and teamwork.
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