Operations Support Specialist
3 days ago
We are seeking an Operations Support Specialist to join our team at Florte Design PTE. LTD.
Job DescriptionAs an Operations Support Specialist, you will play a crucial role in ensuring the smooth day-to-day operations of our business.
Responsibilities:- Provide exceptional customer service by addressing inquiries promptly and professionally via phone, email or in-person visits.
- Coordinate logistics for daily orders and events, including arranging for floral order deliveries and managing schedules.
- Maintain and update schedules for events and clients' appointments to ensure adequate manpower to support demands.
- Perform general administrative tasks such as filing, data entry, and maintaining records.
- Assist in inventory management and ordering of office and pantry supplies.
You will work closely with florists to assist clients in selecting floral arrangements and recommend suitable options based on their preferences.
The ideal candidate will possess strong interpersonal skills, excellent communication skills, and be comfortable using standard office software and technology to facilitate administrative tasks.
Requirements:- Minimum qualification of 5 GCE 'O' Level credits (including English) or Higher Nitec and above.
- Previous experience in retail sales or customer service is preferred.
Benefits include partial transportation claim for OT shifts, employee's discount on floral products and merchandise, positive work environment with fun-loving colleagues, and career advancement opportunities with outstanding work performance.
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