Addiction Support Specialist

3 weeks ago


Singapore Institute of Mental Health Full time

Job Description

The Institute of Mental Health seeks a dedicated Addiction Support Specialist to join our team. This role involves providing crucial support and psychoeducation to the public on Gambling, Substance, and Behavioural addiction.

About the Role:

  • Handle queries via phone and webchat, offering empathetic and informative responses to individuals seeking guidance.
  • Educate callers on the services provided by the Institute, ensuring they are well-informed about available resources and support options.
  • Provide brief interventions for concerns related to addiction, empowering clients to take control of their lives.
  • Manage distress calls with compassion and professionalism, prioritizing the well-being of those in need.
  • Motivate and support clients towards positive change, fostering a sense of hope and resilience.
  • Schedule appointments with clients, ensuring seamless coordination and follow-up.
  • Participate in projects aimed at addressing addiction, contributing to the development of effective strategies and initiatives.
  • Identify callers at risk and provide appropriate intervention, connecting them with relevant resources and support services.
  • Assess client concerns before referring them to relevant resources, guaranteeing a tailored approach to their needs.
  • Demonstrate excellent interpersonal and communication skills, building strong relationships with clients and colleagues alike.
  • Able to work shifts, including evenings and weekends, to accommodate the diverse needs of our clients.

Requirements:

  • Possess a Diploma in Psychology, Counselling, Social Work, or a related field, demonstrating a solid foundation in addiction studies.
  • Candidates without prior working experience or diploma holders are welcome to apply, as we value passion and dedication over extensive experience.
  • Motivated to help others and passionate about making a positive impact in the lives of those struggling with addiction.
  • Exemplify excellent interpersonal and communication skills, facilitating effective collaboration and rapport-building with clients and colleagues.
  • Able to work shifts, ensuring flexibility and adaptability in a dynamic environment.

Compensation and Benefits:

We offer a competitive salary range of $60,000 - $80,000 per annum, commensurate with experience, reflecting the importance of this role in supporting individuals affected by addiction. Additionally, we provide a comprehensive benefits package, including opportunities for professional growth and development.

Please note that only shortlisted candidates will be notified. If you are a dedicated and compassionate individual passionate about making a difference in the lives of others, we encourage you to apply for this rewarding opportunity.



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