Airport Baggage Operations Specialist

6 days ago


Singapore GTRSG PTE. LTD. Full time

GTRSG PTE. LTD. is seeking a skilled Baggage Associate to join our team.

The estimated salary for this role is $22,500 - $30,000 per annum, based on industry standards and the company's location in Singapore.

Job Description:

As a Baggage Associate, you will be responsible for ensuring the efficient sorting, retagging, and transferring of bags to correctly labelled trolleys and containers. You will also ensure that there are sufficient containers/trolleys to handle flights, secure containers and doors/flaps properly, and tow baggage to the correct aircraft on time.

You will brief all contract staff assigned to flights on their duties and special requirements, and ensure that all discharged baggage is accurately offloaded onto the correct arrival conveyor belts. You will also perform other duties as assigned by superiors.

Additionally, you will be responsible for handling lost and found baggage, liaising with CAAS on discrepancies encountered at baggage claim areas, and assisting with customer enquiries and grievances at the Lost and Found office.

We are looking for an individual with minimum GCE 'O' Level or equivalent qualifications, who can work independently, exercise sound judgement, and meet reporting timelines. You should be willing to pick up and broaden your skill sets, be dynamic, self-driven, and an effective team player.

Key Attributes:
  • Minimum GCE 'O' Level or equivalent
  • Independent and exercise sound judgement
  • Able to work under pressure to meet reporting timelines
  • Willing to pick up and broaden skill sets
  • Dynamic, self-driven and an effective team player


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